DOMESTIC SHIPPING

STANDARD ORDERS

You can place orders on our website anytime, day or night, seven days a week. Once your order is processed, it undergoes packaging, shipping, and delivery procedures. We prioritize delivering your orders promptly. Currently, our processing and delivery timeline is estimated at 7-28 business days due to resupply of inventory. We recognize the importance of timely delivery and are fully dedicated to ensuring your orders reach you quickly.

Each order is treated with the utmost priority. We sincerely value your patience and understanding. We are constantly working to enhance and expedite our shipping processes. Your satisfaction is our privilege, and we are committed to delivering the best possible experience for you.

All standard orders shipped within the USA will be shipped via USPS Flat Rate (if the requirements are met, available online ONLY), or USPS Priority mail 2-3 day, depending on the member's request at the time of placing the order. Please note that all orders will be processed in the order they are received.

A tracking number will be emailed to you once your order has shipped for your convenience.

LOST PACKAGES

If a package is lost during transit, we kindly request that our members contact Root X Devotion Store as soon as possible to initiate an investigation with the appropriate carrier. Please note that investigation response times usually range from 2-5 business days, but it may take longer in some cases. Once an outcome is reached, Root X Devotion Store will contact the member to discuss the next steps available.